Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, postal address)
• Company information (company name, job title, industry)
• Communication preferences
• Account information and login credentials
• Payment and billing information
• Support and correspondence records

2.2 Technical Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on our website
• Device information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Provision

• Providing and managing our online retail services
• Processing orders and transactions
• Customer support and communication
• Account management and authentication

3.2 Business Operations

• Improving our website and services
• Analytics and performance monitoring
• Security and fraud prevention
• Legal compliance and regulatory requirements

3.3 Marketing (with consent)

• Sending marketing communications
• Personalizing content and offers
• Market research and surveys

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract: Processing necessary for the performance of a contract with you
• Consent: You have given clear consent for specific processing activities
• Legitimate interests: Processing necessary for our legitimate business interests
• Legal obligation: Processing required to comply with legal requirements
• Vital interests: Processing necessary to protect someone's life

5. Information Sharing and Disclosure

We may share your personal information with:

5.1 Service Providers

• Payment processors and financial institutions
• Hosting and cloud service providers
• Analytics and marketing platforms
• Customer support tools
• Security and fraud prevention services

5.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security threats
• Protect the safety of our users

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Specific retention periods vary depending on the type of data and the purpose for which it was collected. Contact us for more information about specific retention periods.

7. Your Rights Under GDPR

As a data subject in the EU, you have the following rights:

• Right of access: Request access to your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of processing
• Right to data portability: Request transfer of your data
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for consent-based processing
• Right to lodge a complaint: File a complaint with supervisory authorities

To exercise these rights, contact us at privacy@recognrxrc.top. We will respond within one month of receiving your request.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee training on data protection
• Incident response procedures

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Other appropriate safeguards approved by supervisory authorities

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

11. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

12. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.