Terms of Service

Last updated: December 2024

These Terms of Service ("Terms") govern your use of the website and services provided by recognrxrc B.V. By accessing or using our services, you agree to be bound by these Terms.

1. Company Information

These Terms of Service are entered into between you and:

recognrxrc B.V.

Hoofdstraat 6

1321 UM Almere

Flevoland, Netherlands

Registration Number: 50391726

VAT Number: NL891234561B08

Email: legal@recognrxrc.top

Phone: +31 708393182

2. Acceptance of Terms

By accessing, browsing, or using our website at recognrxrc.top or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not use our website or services. These Terms apply to all users of our website and services, including customers, browsers, and other users.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the modified Terms.

3. Description of Services

recognrxrc provides online retail solutions and services, including but not limited to:

  • Product sourcing and management
  • E-commerce platform solutions
  • Customer support services
  • Logistics and fulfillment
  • Analytics and reporting
  • Marketing and SEO services
  • Custom retail solutions

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

4. User Obligations and Responsibilities

4.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. If you are using our services on behalf of a business, you represent that you have the authority to bind that business to these Terms.

4.2 Account Responsibilities

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account

4.3 Prohibited Uses

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit malicious code or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use our services to spam or harass others
  • Provide false or misleading information

5. Payment Terms

5.1 Pricing

All prices are displayed in Euros (EUR) and include applicable VAT where required. Prices may change without prior notice, but changes will not affect orders already confirmed.

5.2 Payment Methods

We accept various payment methods as indicated during the checkout process. Payment must be received in full before services are provided.

5.3 Billing

  • Recurring charges are billed in advance
  • You authorize us to charge your payment method
  • Failed payments may result in service suspension
  • You are responsible for all applicable taxes

5.4 Refunds

Refund policies vary by service type and will be communicated at the time of purchase. Refunds, if applicable, will be processed within 14 business days.

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, images, software, and design, are owned by recognrxrc or our licensors and are protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for your business purposes in accordance with these Terms.

6.3 User Content

You retain ownership of content you provide to us. By using our services, you grant us a license to use, modify, and display your content as necessary to provide our services.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our services, you consent to our data practices as described in our Privacy Policy.

8. Service Availability and Maintenance

While we strive to maintain continuous service availability, we do not guarantee uninterrupted access to our services. We may perform maintenance, updates, or modifications that may temporarily affect service availability.

We will provide reasonable notice of planned maintenance when possible. We are not liable for any damages resulting from service interruptions.

9. Limitation of Liability

To the maximum extent permitted by law, recognrxrc and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • Service interruptions or delays
  • Third-party actions or content
  • Security breaches beyond our reasonable control

Our total liability for any claims arising from these Terms or our services shall not exceed the amount you paid for the specific service in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless recognrxrc and its affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us at contact@recognrxrc.top. Termination does not relieve you of payment obligations for services already provided.

11.2 Termination by Us

We may terminate or suspend your account immediately if you:

  • Violate these Terms
  • Fail to pay required fees
  • Engage in fraudulent or illegal activities
  • Pose a security risk to our systems

11.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. We may delete your account and data, though we will provide reasonable notice when possible.

12. Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet service failures.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Netherlands, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Amsterdam, Netherlands.

If you are a consumer in the EU, you may also bring proceedings in the courts of your country of residence.

14. Dispute Resolution

We encourage you to contact us first to resolve any disputes. If we cannot resolve a dispute through direct communication, we agree to participate in mediation before pursuing formal legal action.

EU consumers have the right to use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and recognrxrc regarding the use of our services and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Legal Department

recognrxrc B.V.

Email: legal@recognrxrc.top

Phone: +31 708393182

Address: Hoofdstraat 6, 1321 UM Almere, Flevoland, Netherlands

Business Hours: Monday-Friday, 9:00 AM - 6:00 PM (CET)